Frequently Asked Questions

Find answers to common questions about our services, appointments, and expert support.

Experts

Can I customize my service offerings?

Absolutely! You can add, remove, or edit the services you offer by going to the "Services" section in your business profile.

Clients

How can I book an appointment with a professional?

Once you’ve created an account, browse through the profiles of our professionals. When you find one you like, click on their profile and select "Book Appointment." Follow the prompts to schedule a tim

Experts

How can I manage appointments with clients?

Once logged in, go to your dashboard to view, accept, or decline appointment requests. You can also set your working hours to let clients know when you're free. Once an appointment has been made you w

Experts

How do I create a professional profile? What is the cost?

To create a professional profile, first sign up as a user. Go to your profile and choose "Activate Professional Account". Fill in the different sections like Location & Expertise, Edit Profile, Social

Clients

How do I create an account? What is the Cost?

Preferably you should download our app on the Appstore or Google Play. Open the app and press on thefigure icon on the right-hand side, then press on sign up and fill in your details and follow the st

Experts

How do I receive payments for my services?

Payments are processed securely through our payment partner Stripe. For your profile to get published on the platform you will have to set up your payout account by choosing “payout account” in your b

Clients

Is my personal information secure?

Yes, we take your privacy and security very seriously. Any data you share with us is stored securely on our servers and are not shared with third parties unless you have given us consent in advance. A

Clients

What is a health profile and how do I create one? How do I share it?

A health profile is a personalized record of your health information, including medical history, fitness goals, and other relevant data. You can unlock this feature by subscribing to Fitable monthly o

Experts

What support is available for professionals? Can my profile be unpublished?

Yes! Contact us if you would like to delete your profile or if you would like it unpublished temporarily. We will sort it out for you immediately. We offer comprehensive support through email or what’